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| Preface | |
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| Acknowledgements | |
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| Introduction: From WOW to Now and Beyond | |
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| The e- Was for Entropy | |
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| So, Where Are We Now? | |
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| How Did We Get Here? | |
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| Where Are We Going? | |
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| Who's King of the Castle? | |
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| The Learner Rules | |
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| Cater to the Learner | |
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| Strive for Learner-Centered Learning | |
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| Catering to the Learner | |
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| The Art of Learning | |
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| Understand What Learners Want to Learn | |
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| Understand How Learners Want to Learn | |
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| Understand When and Where Learners Want to Learn | |
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| Asynchronous versus Synchronous E-Learning | |
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| Achieve Buy-in | |
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| Create Executive Stakeholders | |
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| Make the Business Case for Online Learning | |
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| Weave Online Learning throughout the Enterprise | |
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| Foster a Learning-Friendly Environment | |
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| Tie It All Together with an LMS | |
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| The Nuts and Bolts of an LMS | |
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| Save Time and Money | |
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| Capitalize on Built-in Time/Money Savings | |
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| At What Price | |
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| Are All These Claims True? | |
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| Online Learning--Money | |
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| Online Learning--Time | |
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| Online Learning Makes Money? | |
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| How to Capitalize on E-learning | |
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| Tame the Technology | |
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| Understand the Technology (It's Not That Tough) | |
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| Are You Managing the System or Is It Managing You? | |
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| Creating Training That People Can Use | |
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| Creating Training That People Will Use | |
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| Orchestrate the Three Sides of Design | |
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| Focus on All Three Sides of Design--Technical Aesthetic, and Learning | |
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| Realize Technical, Graphic, and Learning Designers Attended Different Classrooms | |
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| Appreciate the Integration of Technology and Graphic Design | |
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| When to Use Graphics | |
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| When Not to Use Graphics | |
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| Let the Trainers Take the Lead | |
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| Peer to Peer, or Everyone's a Trainer | |
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| Think Chunky--Object-Oriented Learning | |
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| RIOs and RLOs | |
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| Open Season | |
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| Think Globally; Learn Locally | |
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| Respect the World: Languages, Cultures, and Customs | |
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| Embrace Cross-Cultural Functionality | |
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| Globalization and Localization Trends | |
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| Tips for Localizing E-learning | |
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| Trends for the Future | |
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| It's Called World Wide Web for a Reason | |
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| Partner with Purpose and Passion | |
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| Preparing to Partner | |
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| What Successful Partnerships Are | |
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| What Successful Partnerships Do | |
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| How to Avoid Accidental Partnerships | |
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| Rehearsal | |
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| How to Avoid Porcupine Partnerships | |
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| Passion | |
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| Epilogue: What to Do Now? | |
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| What Works for You | |
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| E-Learning Isn't the Next Big Thing--It's the Now Big Thing | |
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| Remember, E-learning Is an Art, Not a Science | |
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| Endnotes | |
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| Bibliography | |
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| Glossary | |
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| Index | |
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| About the Authors | |