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It's Not about the Coffee Leadership Principles from a Life at Starbucks

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ISBN-10: 1591841925

ISBN-13: 9781591841920

Edition: 2007

Authors: Howard Behar, Janet Goldstein, Howard Schultz

List price: $19.95
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Description:

At Starbucks, the coffee has to be excellent, from the sourcing and growing to the roasting and brewing. The vision has to be inspiring and meaningful. Our finances have to be in order. But without people, we have nothing. With people, we have something even bigger than coffee. During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses the importance of people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadershipand not one of them is about coffee. Behar starts with the idea that if you regard…    
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Book details

List price: $19.95
Copyright year: 2007
Publisher: Penguin Publishing Group
Publication date: 12/27/2007
Binding: Hardcover
Pages: 208
Size: 5.50" wide x 8.50" long x 0.75" tall
Weight: 0.594
Language: English

Howard Beharjoined Starbucks as a senior executive in 1989, when it had just twenty-eight stores. His positions have included executive vice president of sales and operations, president of Starbucks International, and president of Starbucks North America. He has also served on the companys board of directors since 1996. He lives in Seattle with his wife, Lynn. Behar is donating his proceeds from this book to the CUP Fund (Caring Unites Partners) and the Robert Greenleaf Center for Servant Leadership. Janet Goldsteinis a publishing consultant who has worked with entrepreneurs, business leaders, and nonprofits.

Howard Schultz is chairman, president, and chief executive officer of Starbucks. He and his wife have pledged extensive support to help veterans make successful transitions to civilian life through the Schultz Family Foundation's Onward Veterans initiative. He is the author or co-worker of Onward: How Starbucks Fought for Its Life Without Losing Its Soul, Pour Your Heart Into It, and For Love of Country: What Our Veterans Can Teach Us about Citizenship, Heroism, and Sacrifice.

Foreword
Introduction: It's About the People-All the People
Know Who You Are: Wear One Hat
Know Why You're Here: Do It Because It's Right, Not Because It's Right for Your Resume
Think Independently: The Person Who Sweeps the Floor Should Choose the Broom
Build Trust: Care, Like You Really Mean It
Listen for the Truth: The Walls Talk
Be Accountable: Only the Truth Sounds Like the Truth
Take Action: Think Like a Person of Action, and Act Like a Person of Thought
Face Challenge: We Are Human Beings First
Practice Leadership: The Big Noise and the Still, Small Voice
Dare to Dream: Say Yes, the Most Powerful Word in the World
Acknowledgments
Endnotes
Index